Privacy Policy

Last Updated: March 2026

We take your privacy seriously. At 7Bit Casino, we want you to feel confident that your personal information is handled with care, honesty, and full respect for your rights as an Australian player.

This policy explains what data we collect, why we collect it, how we store it, and who we may share it with. It applies to all players who use our website, mobile platform, or any related services.

This document aligns with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and where relevant, with the General Data Protection Regulation (GDPR).

If you have questions after reading this, our support team is always available.

---

1. What Information We Collect

1.1 Personal Identification Data

When you register or use our services, we may collect the following:

• Full legal name and date of birth
• Email address and phone number
• Residential address (including postcode and state)
• Government-issued ID details for identity verification
• Payment information, including bank account or card details linked to AU$ transactions

1.2 Behavioural and Technical Data

We also gather data about how you interact with our platform:

• IP address and device type
• Browser type and operating system
• Pages visited, time spent, and games played
• Deposit and withdrawal history in AU$
• Login times and session duration

This data helps us understand usage patterns and improve your experience on the site.

---

2. How We Collect Your Information

2.1 Direct Collection

We collect data directly from you when you:

• Create or update your account
• Complete identity verification (KYC process)
• Make a deposit or withdraw funds in AU$
• Contact our support team
• Respond to surveys or promotions

2.2 Automated Collection

Some data is collected automatically through cookies, tracking pixels, and server logs when you visit our website. You can manage cookie preferences at any time. More details are in Section 6 of this policy.

2.3 Third-Party Sources

In some cases, we receive information from third parties. These include payment processors, identity verification providers, and fraud detection services. All third parties we work with are required to handle data responsibly and lawfully.

---

3. Why We Use Your Information

We use your personal data for specific, lawful purposes only.

We do not use your data for purposes beyond what is listed here without notifying you first.

---

4. How We Store and Protect Your Data

4.1 Security Measures

We use industry-standard security protocols to protect your data. These include SSL encryption, two-factor authentication options, secure firewalls, and regular security audits.

Access to personal data is restricted to authorised staff only. All team members handling data are trained on privacy obligations.

4.2 Data Storage Location

Your data may be stored on servers located outside Australia. Where this occurs, we ensure appropriate safeguards are in place, consistent with the APPs and GDPR requirements. We only use providers that meet internationally recognised data protection standards.

---

5. Who We Share Your Information With

We do not sell your personal data. We may share it only in the following circumstances:

All third parties are bound by confidentiality agreements and are required to use your data only for the purpose for which it was shared.

---

6. Cookies

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand how you use the site.

6.2 Types of Cookies We Use

• Essential cookies: Required for the site to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand player behaviour and improve our services.
• Marketing cookies: Used to show relevant promotions. These require your consent.

You can update your cookie preferences through the settings panel on our site at any time. Refusing non-essential cookies will not affect your ability to play or manage your account.

---

7. Your Rights as a Player

Under the APPs and, where applicable, the GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or outdated information
• The right to request deletion of your data (subject to legal retention requirements)
• The right to withdraw consent for marketing communications at any time
• The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact our privacy team using the details in Section 9. We will respond within 30 days.

---

8. How Long We Keep Your Data

We retain your personal information only for as long as necessary. Retention periods vary depending on the type of data:

• Account data: Kept for the duration of your account, plus 7 years after closure
• Transaction records (AU$): Retained for a minimum of 7 years under Australian financial regulations
• Identity verification documents: Held for 5 years after the last transaction
• Marketing data: Deleted promptly once you withdraw consent
• Technical/log data: Stored for up to 12 months

When data is no longer needed, we delete or anonymise it securely.

---

9. Contact Us

If you have questions, concerns, or requests about this privacy policy or your personal data, you can reach our privacy team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Support Centre: Via the Help section in your account dashboard

If you feel your concern has not been resolved adequately, you have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We review and update this policy regularly. Any significant changes will be communicated to you by email or via a notice on our website.